Deliveries & Collections
Due to COVID19, we are experiencing extreme delays with many products. We would appreciate if you could allow an extra 5 working days on top of our normal dispatch times.
Orders placed before 12 noon will dispatched the same day.
Items listed for available to back order items will be dispatched within 3-4 working days.
Club & School Shop and personalised orders are dispatched within 10 working days however we do endeavour to do these as quickly as possible
Deliveries will be made on Monday to Friday (excluding bank holidays and weekends). On some occasions it can take longer due to certain circumstances. We will do our best to keep you updated with any delays.
Your order will be dispatched with our chosen courier/postal service.
Orders for collection will be held for 8 weeks. If your order has not been collected after 8 weeks, your order will go back into stock and will result in a handling charge.
For UK deliveries sent via our chosen courier company the goods will be delivered between the hours of 6am to 6pm. The courier company will require a signature upon receipt. If there is nobody to take delivery of your parcel you will be left a calling card, where it is then your responsibility to rearrange a delivery, you cannot change to a new delivery address without our permission as our courier company will ask us for approval. So it's advisable to have your goods sent to your work place, which you can do so at the checkout where you have an option to add an alternative delivery address.
We only deliver to the postal delivery address you have entered on your order, we cannot leave goods in other locations outside the address including porches, sheds, garages or hidden in any other locations. If you decide to amend the delivery location once you have received a confirmation email or text from our chosen courier company it is then your responsibility if the item goes missing. We are only responsible for goods signed for by a person at the postal delivery address. Please be advised that anyone at your postal delivery address may be asked to sign for your parcel. We cannot be responsible should another person in your postal address sign on your behalf or be responsible for parcels that go missing once they are signed.
Any Discrepancies have to be notified within 7 days.
*All collections from KitmanUK will require a proof of purchase
*All Deliveries will require a signature